Last updated: July 31, 2025

Theoroori.store operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Theoroori.store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details: your name, address, billing address, shipping address, phone number, and email address.
• Financial information: credit/debit card and financial account numbers, payment information, and transaction details.
• Account information: username, password, security questions, preferences, and settings.
• Transaction information: items you view, purchase, return, exchange, or cancel, and your past transactions.
• Communications with us: information you include in customer support inquiries or other messages.
• Device information: information about your device, browser, network connection, and IP address.
• Usage information: how and when you interact with or navigate the Services.

Personal Information Sources

• Directly from you: when you create an account, use the Services, or communicate with us.
• Automatically through the Services: via cookies, analytics tools, or your device when visiting our site.
• From our service providers: when they process data on our behalf (e.g., payments, hosting).
• From our partners or other third parties.

How We Use Your Personal Information

• Provide, Tailor, and Improve the Services: to process your orders, payments, manage your account, fulfill shipping, handle returns, and create a personalized shopping experience.
• Marketing and Advertising: to send promotional communications and display relevant advertisements.
• Security and Fraud Prevention: to authenticate accounts, prevent fraud, and secure our Services.
• Communicating with You: to provide support, updates, and maintain our business relationship.
• Legal Reasons: to comply with legal obligations or respond to valid legal requests.

How We Disclose Personal Information

• With Shopify, vendors, and third parties who perform services (e.g., payment, shipping, analytics).
• With marketing partners for promotional and advertising purposes, in line with applicable laws.
• When you authorize or direct us to share information, such as through social media integrations.
• With our affiliates or within our corporate group.
• In connection with business transactions, legal obligations, or protection of rights and safety.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Shopify may share or process this data globally to provide and improve the Services. To learn more about Shopify’s data practices, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for their privacy or security practices. Please review those sites’ privacy policies before providing any personal information.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If you believe your child has provided information to us, please contact us for deletion.

Security and Retention of Your Information

We implement reasonable safeguards to protect your data but cannot guarantee complete security. The retention period of your data depends on factors like account maintenance, legal compliance, and dispute resolution.

Your Rights and Choices

• Right to Access / Know: request access to the personal data we hold.
• Right to Delete: request deletion of your personal data.
• Right to Correct: request correction of inaccurate data.
• Right of Portability: request transfer of your data to another entity.
• Managing Communication Preferences: opt-out of promotional emails anytime via “unsubscribe.”

You can exercise these rights by contacting us using the details below. We may verify your identity before processing requests. Authorized agents must provide proof of permission to act on your behalf.

Complaints

If you have complaints about our handling of your personal information, contact us via the details below. Depending on your location, you may also contact your local data protection authority.

International Transfers

We may transfer, store, and process your information outside your country of residence. Where applicable, we rely on Standard Contractual Clauses or equivalent safeguards for cross-border transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Address: 2152, Banyan Tower, Parx Laureate, Sector 108, Noida – 201304
Email: theoroori@gmail.com